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Industrial Hydraulic/Pneumatic Specialists Inc. specializes in providing complete design and installation of pneumatic and hydraulic systems, including repair, maintenance, and overhaul. Their services are provided on-site or in-house based upon the needs of their clients. When Industrial Hydraulic/Pneumatic Specialists Inc. was looking for an IT support company to complete a server upgrade project, Coppertree Solutions Inc. was the right choice for the job!
As Industrial Hydraulic/Pneumatic Specialists Inc. operates in a rapidly evolving industry, it’s fundamental for them to work with an experienced IT support company that truly understands and addresses the technology challenges faced by their business.
The Situation: A Need for an Experienced IT Support Company to Complete a Server Upgrade & Manage Their IT Infrastructure
When their previous IT support company failed to successfully complete a server upgrade project, Industrial Hydraulic/Pneumatic Specialists Inc. started searching for a reliable and experienced IT support company to complete the project and manage their IT infrastructure.
Terry Seip, President at Industrial Hydraulic/Pneumatic Specialists Inc., explained his decision to work with Coppertree Solutions Inc., “I really wanted to get everybody here removed from dealing with IT. We were in big trouble dealing with the server project issue, and they came in and resolved it for us.”
The Resolution: Managed IT Services to Reduce Downtime & Increase Productivity Amongst Staff Members
After the server upgrade was complete, Industrial Hydraulic/Pneumatic Specialists Inc. decided to leverage managed IT services to reduce downtime and increase productivity amongst staff members. Terry Seip offered some insight into the benefits of working with the team at Coppertree Solutions Inc., “they go above and beyond our expectations, especially during the server upgrade. They worked long hours and got us up and running. I would definitely recommend them! They’ve never let us down.”
Prior to working with Coppertree Solutions Inc., their systems were outdated and unreliable, and their employees were spending a lot of unnecessary time dealing with IT issues instead of performing their job tasks. But fortunately, the entire staff at Industrial Hydraulic/Pneumatic Specialists Inc. now benefits from managed IT services designed to keep their technology worry-free!
Looking to reduce downtime and increase productivity amongst your staff? Give us a call at (519) 804-2461 or send us an email at Colin.Shantz@ctsol.ca. Coppertree Solutions Inc. offers managed Kitchener IT support services designed to keep your technology truly worry-free!