Jacobson and Associates, a full service public accounting office in the Greater Toronto Area, provides a variety of services including personal tax preparation, corporate tax preparation, bookkeeping, and much more. When Jacobson and Associates’ internal IT manager became too busy to handle various upgrades and installations, they started searching for an IT support company to help them out. And fortunately, CAT-TEC was able to provide the IT services and support needed to keep their business IT systems up to date!
As the accounting industry continues to evolve, most accounting firms no longer maintain and represent transactions or records manually. In fact, most accounting firms heavily depend on their technology to continue day-to-day operations while maintaining productivity and efficiency throughout the workday.
The Situation: A Need for IT Assistance to Complete IT Projects, Upgrades & Installations in a Timely Manner
When Jacobson and Associates was looking to change their Internet domain names, as well as upgrade their old equipment and aging software before the busy tax season, they trusted CAT-TEC’s team of IT experts to handle their Internet domain names and upgrade and install new equipment on time and within budget.
Steve Goldwasser, IT and Office Manager at Jacobson and Associates, explained their decision to work with CAT-TEC, “I’m on staff as the IT and Office Manager. And considering the admin support and IT support I provide, there was no way I would be able to get up to speed in terms of upgrading and installing a new server and upgrading our existing operating system on my own. I’m very depending on the outside assistance.”
The Resolution: A Knowledgeable and Responsive IT Support Company to Ensure Their Business IT Systems are Positioned to Handle Their Needs for the Next 3-5 Years
Once CAT-TEC handled their Internet domain name changes, as well as upgraded their operating system and installed a new server, the entire staff at Jacobson and Associates was able to rest assured knowing their business IT systems are positioned to handle their needs for the next three to five years.
Steve Goldwasser offered some valuable insight into the benefits of working with CAT-TEC, “They’ve very helpful to keep us up to speed. They’re also very responsive. I would absolutely recommend them! They’ve helped us get to where we want to be.”
Looking for a knowledgeable and responsive IT support company? Give us a call at 863.451.3088 or send us an email at firstname.lastname@example.org. CAT-TEC offers IT services and support designed to help you align your business IT systems with your business goals and objectives.