We are very pleased to announce we have won the Client Heartbeat “Industry Leader Award” for the managed IT services industry in Canada! Client Heartbeat surveys MSPs’ clients across Canada to recognize and award those who go above and beyond – and the team of Ottawa IT service experts from Fuelled Networks has placed number one in client satisfaction!
Our Constant Focus on Not Only The Technology of Our Clients, But Also Their Business Goals & Success Allowed Our Team to Receive an Overall Rating of 8.5/10 for Client Satisfaction!
We are incredibly proud of our highly educated, customer-driven service team members, who have proven time and again that they are about more than just technology – they’re focused on working with our clients as partners to help them achieve their business goals. Because of their dedication, businesses across Ottawa have been learning they can trust Fuelled Networks to be:
- Responsive: When our Managed Services clients call for support, they aren’t put through to a random technician – they reach a private line that connects them to a team member they’ve worked with before, who understands their business and is dedicated to not only solving their problem, but preventing anything similar in the future.
- Involved: Our team members, all the way up to our CEO, stay directly involved with our clients day by day. We’re here to do more than just solve tech problems – we want to talk with you regularly about your business, learn where you’re going and what your hopes are, so we can put our expertise to work in helping you.
- Exceptional: Every member of the Fuelled Networks team is highly educated – we pride ourselves on being true engineers of IT. Our clients not only get our combined years of solving IT issues, they also get a team that stays up-to-date on the latest technology trends and certifications, so you know your business will always be ready to compete and succeed every day.
It is a great honour to receive the Client Heartbeat award, and we could not be prouder of our team members who work hard every day to deliver the results and service that lead to this achievement. We’re also proud of our clients, who keep us inspired to serve them, and without whom we could not have achieved this award.
About Client Heartbeat
Gordon Tan, an MSP owner, established Client Heartbeat in 2012 to monitor his own client’s satisfaction without manually sending out surveys and organizing the results. Since then, Client Heartbeat has become a tool used to monitor the client satisfaction of businesses across Canada, the US, UK, and Australia.
Put your trust in an IT support and consulting company that is focused on the needs of YOUR business. Contact Fuelled Networks to learn about our Managed IT Services for businesses in the Ottawa area: call us at (613) 828-1280 or send an email to email@example.com today!