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El Paso Medical Computer Support

Therapy Consultants is the largest therapy group in El Paso, serving over 30 agencies. Their 90 therapists provide in-home and outpatient physical, occupational and speech therapy for patients of all ages.

Their previous El Paso Healthcare IT support company couldn’t keep up with the demands of their growing practice. So Therapy Consultants contacted RG Technologies to take over.

RG Technologies stepped right in and:

  • Provided a robust solution that kept their network functioning smoothly, while keeping up with their growing business needs.
  • Improved the performance of their network.
  • Optimized all of their desktop workstations, which greatly improved performance and staff productivity.
  • Replaced their aging on-premise VoIP system with our hosted PBX, which greatly improved their call quality.
  • Provided them with our hosted email solution, which provides email encryption to meet HIPAA compliance.
  • Integrated a WatchGuard XTM firewall to protect their network from outside intruders, along with cloud-delivered Web security to prevent malware infections without impacting network performance.
  • Implemented our Remote Monitoring and Management Solution to provide network monitoring, patch management, managed anti-virus, and proactive maintenance for ultimate reliability and security.

Today, RG Technologies continues to provide the following services to ensure Therapy Consultant’s technology can grow as they do:

  • Remote network monitoring and management
  • Hosted email
  • Cloud-based web security
  • Hosted VoIP
  • HIPAA Compliance
  • Managed Data Encryption

Frank Castillo from Therapy Consultants Raves About The Services RG Technologies Provides

“RG Technologies provides a more in-depth knowledge and broader experience than we’d ever have from hiring an in-house IT employee. They updated our computer system and network, and ensure our technology is aligned with our growing needs. If we need anything, they are here within 30 minutes!

They arrange quarterly meetings where we discuss what needs to be done to keep us growing and remain HIPAA compliant. We need to decode personal information from our email and text messaging to ensure we meet HIPAA Regulations. RG Technologies provides the security we need to be prepared for an audit.

They handle all of our third-party vendor issues. One morning at 7am they came in to resolve an issue with our Time Warner service. They worked with Time Warner so we didn’t have to. They also take care of all our telephone issues.”

“RG Technologies provides the Turn-Key IT Managed Services we need to concentrate on our Therapy Services without IT worries!”

If you are looking for an El Paso IT Support company who can provide Turn-Key Services that grow as your business does, contact RG Technologies at (915) 307-9747.

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