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What does it take to become a highly successful managed service provider? Some believe having the right tools or the right PSA will turn them from struggling to successful. Tools and services actually do play an important role in your ability to deliver services, but unfortunately in my research, there is no connection between struggling or successful based on tools.
In the Ulistic High Performance Club, we have very successful managed service providers who run PSA company 1, some on PSA company 2 and some with no PSA at all. There are some with RMM tool 1 and some with RMM tool 2 and some with RMM tool 3. All of these companies are very successful and there is no connection between the tools they run.
So what makes a highly successful managed service provider?
Well, first off, the highly successful managed services companies remove negative thinking from their MO. You know the negative thoughts “to many worries, too expensive, can’t afford that” and many others. The highly successful look at running a business in terms of an investment. “what is the ROI” or “investing versus spending”.
I have put together five character traits of the highly successful managed IT services provider:
These are just a few tips that have helped me over the course of my career and also what I learned working with members of our Ulistic High Performance Club. There is a direct connection between your activities, your actions, and the results you achieve.
What is stopping you from becoming super successful?
Not sure? I welcome you to connect with me and have a meaningful discussion on your success and your goals. Book a complimentary 15 minute discussion today and lets get your business pointed in the right direction.
Stuart Crawford serves as Creative Director and CEO with Sebring, FL and Fort Erie, ON-based Ulistic, a specialty MSP Marketing firm focused on information technology marketing and business development. He brings a wealth of knowledge and experience pertaining to how technology business owners and IT firms can use marketing as a vehicle to obtain success.