Michigan IT Firm Delivers Timely Problem Resolution and Updated IT Solutions For An Established Tax Resolution Firm

Another Happy Client!

Franskoviak & Company, P.C. has been providing personally tailored solutions to taxpayers in Troy, Michigan for over 16 years. They offer effective and ethical tax relief by handling negotiations with the IRS on their clients’ behalf.

Franskoviak & Company delivers timely service to their clients, and they expected the same from their IT provider.  But this wasn’t happening:

• They were waiting up to a week for their technology problems to be solved,
• Their IT provider was often unresponsive to their requests, and
• When IT issues were resolved, the provider failed to explain how it was done.

Franskoviak & Company decided it was time to search for a capable and reliable Michigan IT provider.  RCS Technology was referred to them by one of their vendors, IGD Solutions, and after meeting with them, we went right to work.

We updated their IT infrastructure with:

• A Microsoft 2008 R2 Server,
• Data Backup and Disaster Recovery with Business Continuity,
• Symantec Offsite Cloud Backup,
• Microsoft Office 365,
• Remote Monitoring, and
• Service Desk Advantage.

No Negotiating Needed For Franskoviak & Company

When It Comes To IT Because RCS Resolves Problems In a Timely Manner!

With RCS Technology, Franskoviak & Company can now benefit from the best technologies available today. They can focus on providing solutions to taxpayers, instead of worrying about faulty technology.  Properly installed and implemented information technology is essential for Franskoviak & Company to provide fast and accurate solutions for their clients.

Christine from Franskoviak & Company explains, “RCS is trustworthy and delivers on promises. A small business like ours needs that kind of reliability.”

RCS Technology Provides Essential IT Services and Support

With the services provided by RCS, Franskoviak & Company is now informed on the latest technologies and appropriate measures needed to protect their IT investments.

Christine went on to say, “RCS alleviates the need to think about IT, and they always keep us informed regarding what we should do to protect our IT investments.”

RCS continues to provide:

• Server and workstation maintenance for a fixed monthly fee,
• Remote monitoring,
• Data backup and disaster recovery,
• Cost-effective hardware products, and
• End-point protection.

For Franskoviak & Company, RCS’s services are crucial to ensure data is backed up regularly and technology remains up and running with minimal downtime.   

About RCS Technology of Michigan

RCS Technology is an innovative full-service IT company providing clients with cutting-edge technologies and the knowledge to apply them to their individual business models. We offer IT solutions to businesses in the Waterford, Michigan area and beyond. Our comprehensive services provide our clients customized technology services aligned with their unique needs.

Learn how RCS Technology can help your business in Michigan with customized technology services aligned to meet your unique needs. Call us to book a no-obligation, complementary review.   We can be reached at (248) 255-4617 or by email at: info@rcstechmi.com