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In the real estate industry, agents and their clients are experimenting with innovative technology to engage with one another, complete transactions, and share information. Proper Brisbane IT support can have a profound impact on a real estate company’s success, allowing them to gain a competitive advantage and provide better service to their customers.
When a real estate agency in Fortitude Valley was looking for a new IT provider with the expertise they needed at an affordable price, Smile IT was the obvious choice. Prior to working with Smile IT, the agency’s servers were old and out-of-warranty, leading to multiple server crashes. They also lacked a proper backup solution for disaster recovery, and their Office 365 was setup on a trial version only.
Smile IT immediately solved their IT issues by:
Setting up and installing a new Windows Server 2012 and two virtual machines.
Migrating data and installing the software required on the servers.
Replacing the trial version of Office 365 with a Small Business Premium Plan to provide full access to Microsoft Office Suite via Office 365.
Providing ongoing monitoring and maintenance of their workstations, network, and server and backups.
Once the server installation was complete, we asked them to contact us anytime during the next business day to address any migration/user issues. These solutions provided exactly what the agency needed to stay up and running, communicate and share information with their clients, and effectively compete in their market.
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