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Acadia Wellness Centre offers chiropractic and alternative health services to patients in Calgary through their registered massage therapists, holistic health specialists, and NUCCA-Certified Chiropractors. Dr. Travis Cox owns and runs this very busy clinic, and he didn’t have the time to worry about IT.
Dr. Cox and his staff were frustrated with their current IT provider due to their lack of support and ineffective service that resulted in costly IT downtimes. Their IT system was literally falling apart. The IT provider never took ownership of the poor work that they did—however they did try to sell Dr. Cox on new software instead! But, smartly, Dr. Cox knew better and said “No!” He had no confidence in their abilities. It was time for a new IT provider.
Calgary IT Services From CTECH Was Different Than All the Others
In his search for a reliable and capable IT partner, Dr. Cox interviewed a number of companies. But after interviewing them he still wasn’t happy. He went online and found CTECH and asked them what they could do to help. After speaking with Carl from CTECH it was obvious to Dr. Cox that they were the right choice. Unlike the others, CTECH performed a very thorough analysis of Acadia’s technology needs. The other providers didn’t even offer to do this. Plus, Carl from CTECH said that he would be happy to act as a liaison with Acadia’s many third-party vendors. The other IT companies said they didn’t want to do this. Dr. Cox knew that CTECH would go the “extra mile” for them and didn’t trust that the other IT providers would. So he chose CTECH.
The IT Situation at Acadia Wellness Centre Was a Literal Mess!
CTECH Got Right To Work—There Was A Lot To Do!
Now there’s no more “break fix” IT service for Acadia. With CTECH they have 24×7 IT Managed Service and Support, a stable, fast and very responsive IT system, and all of this for a cost-effective, predictable monthly fee!
Dr. Cox and the Acadia’s employees no longer worry about technology issues. With a stable and secure IT infrastructure, and responsive support from CTECH, they are more productive and much happier!
“Microsoft Outlook is more comprehensive, and it’s integrated with Office 365 providing more ease of use, and more features,” said Dr. Cox. “The touchscreen monitors are more efficient and less cluttered without the keyboard and mouse. They’re also more interactive for better patient education and an enhanced experience.”
Dr. Cox went on to say:
“Carl and CTECH are amazing! They’re always one step ahead of what we need so we’re never caught short! Plus, other IT providers say they provide 24×7 support but they don’t. CTECH does! They stand behind their word. Carl and CTECH are just phenomenal! I’m a business owner, and I’m also a dad and a husband. I now get to spend less time worrying about the tech stuff and have more time to focus on my business and family!”
Are you frustrated with your current IT provider, their lack of responsiveness, ineffective and costly IT services, and unacceptable downtimes? Then it’s time to make a change. Look to the best IT provider in Calgary — Look to CTECH. For more information about CTECH’s managed IT services call (403) 457-1478 (toll-free at (877) 455-1478.) Or complete our web form at: http://ctechgroup.net/
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